Course Name | Communication in Health Services |
Code | Semester | Theory (hour/week) | Application/Lab (hour/week) | Local Credits | ECTS |
---|---|---|---|---|---|
TS 104 | Fall/Spring | 1 | 2 | 2 | 4 |
Prerequisites | None | |||||
Course Language | Turkish | |||||
Course Type | Elective | |||||
Course Level | Short Cycle | |||||
Mode of Delivery | - | |||||
Teaching Methods and Techniques of the Course | ||||||
Course Coordinator | - | |||||
Course Lecturer(s) | ||||||
Assistant(s) |
Course Objectives | This course aims to teach the students; the basic features of communication,; understand her/himself and the others and learn what to do to communicate effectively with people and patient |
Learning Outcomes | The students who succeeded in this course;
|
Course Description | Introduction, Oral communication, verbal communication , Non-verbal communication, Body language , Gestures and facial expressions, Active Listening, Interpersonal communication and ethical principles, Communication with patient and relative’s patient, Follow-up film and discussion. |
Related Sustainable Development Goals | |
| Core Courses | |
Major Area Courses | ||
Supportive Courses | ||
Media and Managment Skills Courses | X | |
Transferable Skill Courses |
Week | Subjects | Required Materials |
1 | Introduction to the course Introduction to the communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.1-23 |
2 | What is communication? Communication process and its basic elements | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. |
3 | Oral communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.27-32 |
4 | Written communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.51-68 |
5 | Non-verbal communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.71-96 |
6 | Non-verbal communication, gesture and facial expression | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.32-48 |
7 | Empathy | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.161-181 Film “Benim Çocuğum” |
8 | Midterm exam | |
9 | Active Listening and speaking | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
10 | Active Listening | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
11 | Interpersonal communication and ethical principles | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
12 | Communication with patient and relative’s patient | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
13 | Follow-up film and discussion | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.185-206 |
14 | Follow-up film and discussion | |
15 | General | |
16 | Final exam |
Course Notes/Textbooks | 1. Telman N., Ünsal P. İnsan İlişkilerinde İletişim, Epsilon Yayınları,2009.\n2. Matthew Mc Cay, Patrick Fenning, Martha Davis. Çeviren: Özgür Gelbal. İletişim Becerileri. HYB Yayınları, 2009\n3. Demet Gürüz, İletişim Becerileri, (Anlamak-Anlatmak-Anlaşmak). Nobel Yayın Dağıtım, 2013 \n4. Lecture notes and sources to be determined by the instructor |
Suggested Readings/Materials | • Demir, Yüksel, Sağlık Hizmetlerinde Sağlıklı İletişim (2016): Nobel Yayıncılık Öğretim elemanı tarafından düzenlenecek notlar ve diğer kaynaklar |
Semester Activities | Number | Weighting |
Participation | ||
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques | ||
Portfolio | ||
Homework / Assignments | 5 | 40 |
Presentation / Jury | - | |
Project | ||
Seminar / Workshop | ||
Oral Exam | ||
Midterm | 1 | 20 |
Final Exam | 1 | 40 |
Total |
Weighting of Semester Activities on the Final Grade | 6 | 40 |
Weighting of End-of-Semester Activities on the Final Grade | 1 | 60 |
Total |
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Course Hours (Including exam week: 16 x total hours) | 16 | 1 | 16 |
Laboratory / Application Hours (Including exam week: 16 x total hours) | 16 | 2 | |
Study Hours Out of Class | 15 | 1 | 15 |
Field Work | |||
Quizzes / Studio Critiques | |||
Portfolio | |||
Homework / Assignments | 5 | 4 | |
Presentation / Jury | - | ||
Project | |||
Seminar / Workshop | |||
Oral Exam | |||
Midterms | 1 | 10 | |
Final Exams | 1 | 17 | |
Total | 110 |
# | Program Competencies/Outcomes | * Contribution Level | ||||
1 | 2 | 3 | 4 | 5 | ||
1 | To have the required contemporary theoretical and practical knowledge in his/her field | X | ||||
2 | To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level | X | ||||
3 | To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others | X | ||||
4 | To be aware of legal responsibilities, conduct basic studies in her/his field independently | X | ||||
5 | To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication | X | ||||
6 | To take responsibility as an active team member during the practices in his/her field | X | ||||
7 | To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field | X | ||||
8 | To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology | X | ||||
9 | To act by considering the universal ethical values, social and cultural characteristics | X | ||||
10 | To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements | X | ||||
11 | To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level | |||||
12 | To take appropriate measures in accordance with radiation safety and radiation protection rules | |||||
13 | To determine the needs according to the requirements and carry out activities for development in the field of medical imaging techniques |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest